I would just like to inform you of how fantastic one of your employees has been during the last week or so whilst I am joining your network-Mark Lee.
I have never felt compelled to write such an email before, but after some 8 years with Personal Touch I am leaving and for the first time going through the process of having to join another network-something that was therefore a daunting and unfamiliar procedure.
Mark has been swift in replying to every email, answering every query I have had, and explained anything I have asked in a patient and detailed manner. He is a real credit to you, has gone above and beyond and without his recent help wouldn’t have had a clue what I was doing in all honesty!
Please give him a well deserved pat on the back!